Quality Policy

At Leela Buildcon & Infrastructure, quality program is founded on intelligent effort. We are committed to quality and the process of continuous improvement in all aspects of its operations.

We have taken extraordinary measures to ensure that our customers are consistently provided superior service and a quality structure. We have developed a comprehensive Quality Management System that begins with our preconstruction services and continues through post-construction, operation and maintenance. This helps us to develop world-class quality standards to customer satisfaction. Quality Management System entails the following:

  • Planning of the System, including Document Control
  • Defined Management Responsibility and Review of the System
  • Defined Resource Management Requirements and Review
  • Project Realization Process
  • Measurement, Analysis and Improvement of the System

The Quality Management System requires verification, validation, monitoring, inspection and testing during each phase of the project. Verification of customer requirements is handled at the estimating phase and involves setting three quality objectives:

  • Time requirements to complete the project
  • Budget requirements to effectively complete the project
  • Level of quality as defined by the customer or established in the plans and specifications in order to meet customer satisfaction rating